£ 500 k
Project spend
3
Sites covered
3
Months duration
10 yr+
Ongoing partnership
Zendesk brings businesses and customers closer together through the #1 help desk software platform.
With a global workforce, staying ahead of the competition was critical to ongoing success, so the infrastructure and collaboration tools became a central focus for the businesses strategic goals.
Twisted supported Zendesk with their technology standards to bring consistency to the user experience in meeting rooms regardless of location.
Over several years this relationship developed to include multiple technology disciplines from networking, structured cabling and audio visual covering locations throughout EMEA and as far afield as Manila in the Philippines.. This relationship has developed into a true partnership where Twisted are able to offer a consultative approach to Zendesk as a trusted partner.
With the Dublin job we had decided to use another provider initially but they fell through, Twisted came through and saved our asses! We choose Twisted as their availability to work around the EMEA is great, and they really seem to care about what they do."
Chris Rouge
AV Project Engineer